We welcome compliments as it is very helpful to let staff know that the service they are giving is appreciated. Complaints and comments are not recorded in medical records and will have no effect on the treatment you receive from us
Giving feedback
To provide feedback:
- fill out a feedback form
- take part in the Friends and Family Test
- leave a review on the NHS website
- phone us on 01452 522 902
Making a complaint
We have an approved practice based complaints procedure. If you wish to make a complaint please phone or write to the practice manager or speak to a receptionist for a complaints Information leaflet.